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One of the main highlights of summer 2020 is that Laserfiche is introducing RPA as a module in its BPM stack. This is indeed a great accelerator for organisations who are looking out for real digital transformation.

As a code-free, user-friendly way to link multiple applications together, RPA is fast becoming an important automation tool driving digital transformation and the future of work. But the reality is that without an underlining BPM platform organisations are not achieving the expected returns, in some cases, the unsuccessful implementation.

The advanced cognitive capabilities with machine learning and artificial intelligence would expedite and ease many integrations and allow bots to work on diverse interfaces, automate repetitive tasks, capture & interpret data and reduce errors.

That said, the BPM engine is critical as this enables end to end transformations by orchestrating data and documents between users and systems.


Let us look into an example – supplier onboarding

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Steps 1, 2 and 4 are performed by Laserfiche BPM through eforms, content management and workflows whereas the steps 3 and 5 are performed by RPA.

It illustrates components of automation – information collection, classification, data manipulation and calculations, business rules and logics, repetitive tasks automation, superficial integrations, exception handling and data synchronisation and management.

We at Techpanion believe that with the introduction of RPA in the BPM stack the automation becomes holistic thereby reducing deployment and implementation effort, mitigating risks and delivering greater business impact.